Privacy Policy

Award Arrow is a division of Nature Watch. Nature Watch has a long history of legendary customer service. We value our history and our relationship with our customers. You can learn more about Nature Watch at
What Information is Collected?
We value our customers and respect your privacy. We collect only that customer information to communicate with you about your order and our products
Does Award Arrow / Nature Watch Provide Information to Others?
We respect your privacy and, therefore, do NOT sell, trade, barter or otherwise give your personal information to any third party except as needed by us to serve you as described here. From time to time, we may contract with unaffiliated third parties that assist us in providing our products and services to you; assist in maintaining and managing customer information to provide customer and internet services; to take and fulfill orders; or to more effectively communicate with our customers. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site. We do not authorize any unaffiliated third party to make any other use of your information.

How does Award Arrow / Nature Watch Protect Children's Privacy?

Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. Please note: we may nevertheless maintain a record of that person's name and address in a "do not register" file to avoid subsequent registration by a child under the age of 13.
How to Contact Us?
If for any reason you have questions about our policies, or would prefer to make your purchase via telephone, just give us a call at 1-888-366-9918 in the United States. Our customer service representatives will be happy to take your order right over the phone.
Mailing Address:
Award Arrow
c/o Nature Watch
5312 Derry Avenue, Unit R
Agoura Hills, CA 91301
Phone: 1-888-366-9918 in the United States
Fax: 1-800-228-5814 in the United States
Phone: 011-818-735-3588 International
Fax: 011-818-735-3566 International
E-mail: [email protected]